The ICAM Incident Investigation method is increasingly becoming preferred method for investigating incidents for organisations around the world and on many major projects and is being identified as a required skill for Workplace Health and Safety personnel. The ACT Safety ICAM Incident Investigation Lead Investigator Course has been developed around the Incident Cause Analysis Method which has been developed in association with Professor James T Reason in his research on Human Error and its contribution to incidents.

INCIDENT CAUSE ANALYSIS METHOD INVESTIGATION (ICAM Training) - Lead Investigation Techniques 

NZQA 17601 - Produce an occupational health and safety incident investigation - Level 4, 6 Credits

It is now globally recognised as a peak incident investigation methodology and is widely used in industry for safety-related incidents. Many concepts such as the Swiss Cheese Model, Active and Latent Failures etc have now become part of the standard in the vocabulary of incident investigation. Numerous industries and many major construction and resources clients require their managers, team leaders, area superintendents, supervisors, safety officers, and safety representatives to be competent in using this robust and transparent methodology for incident investigations.

ACT Safety has been training organisations and industry this Incident Causation methodology for more than 15 years. Our lead facilitators of this course have conducted many incident investigations for energy, mining, construction, and emergency services. We have been training this methodology for high risk industries such as extractives industry (mining and quarrying) for the past 10 years, including delivering this training for high hazard unit regulators and inspectors when they have been completing their units of competency, provide solid basis for either leading or contribute to these incident investigations. ACT Safety has developed this course so that all can easily understand the concepts such as the Sequence of events | Timeline, PEEPO Data Collection Matrix (People, Environment, Equipment, Procedures, Organisation), digging into root cause, interviewing techniques, and the four occurrence causal factor elements including Absent | Failed Defenses, Individual | Team Actions, Task | Environment Factors and Organisational Factors and thereby practically apply them to your workplace incident investigation.

Our lead course facilitator has investigated major outage failures, mine incidents, near-miss rail disasters. Additionally, our main facilitator has facilitated risk management and process change for large organisations for permit to work systems.

Course Overview: 

The ICAM training is a simplified step by step process; there is no requirement for participants to have investigation experience. This course is aimed at managers | supervisors | health and safety specialists and facilitators who will be conducting investigations into significant events and near misses. It has been proven to be an effective, helpful tool in the undertaking of a WorkSafe duty-holder review.

Key Learning Objectives:

  • Purpose of Accident Investigation.
  • Legislative Requirements.
  • Notification to Authorities.
  • Barriers to incident reporting; methods to overcome them. (Individual/team)
  • Understanding the principles of ICAM.
  • Post Incident.
  • Data Collection at the scene.
  • The Investigation Team.
  • Using timelines as an investigation tool.
  • Witness interviewing (practical element).
  • Data Organisation.
  • Reason Incident Causation Model.
  • Development of the Causation Chart (Practise learnings; working in teams).
  • Analysis of findings, prioritisation of actions.
  • SMARTER Corrective Actions.
  • Reporting/Sharing Learnings.

ICAM Course - Lead Investigation Learning Techniques

Using the ICAM model participants will work individually and in teams to investigate an actual incident scenario. 

Book Now

INCIDENT CAUSE ANALYSIS METHOD INVESTIGATION (ICAM Training) - Lead Investigation Techniques 

NZQA 17601 - Produce an occupational health and safety incident investigation - Level 4, 6 Credits

It is now globally recognised as a peak incident investigation methodology and is widely used in industry for safety-related incidents. Many concepts such as the Swiss Cheese Model, Active and Latent Failures etc have now become part of the standard in the vocabulary of incident investigation. Numerous industries and many major construction and resources clients require their managers, team leaders, area superintendents, supervisors, safety officers, and safety representatives to be competent in using this robust and transparent methodology for incident investigations.

ACT Safety has been training organisations and industry this Incident Causation methodology for more than 15 years. Our lead facilitators of this course have conducted many incident investigations for energy, mining, construction, and emergency services. We have been training this methodology for high risk industries such as extractives industry (mining and quarrying) for the past 10 years, including delivering this training for high hazard unit regulators and inspectors when they have been completing their units of competency, provide solid basis for either leading or contribute to these incident investigations. ACT Safety has developed this course so that all can easily understand the concepts such as the Sequence of events | Timeline, PEEPO Data Collection Matrix (People, Environment, Equipment, Procedures, Organisation), digging into root cause, interviewing techniques, and the four occurrence causal factor elements including Absent | Failed Defenses, Individual | Team Actions, Task | Environment Factors and Organisational Factors and thereby practically apply them to your workplace incident investigation.

Our lead course facilitator has investigated major outage failures, mine incidents, near-miss rail disasters. Additionally, our main facilitator has facilitated risk management and process change for large organisations for permit to work systems.

Course Overview: 

The ICAM training is a simplified step by step process; there is no requirement for participants to have investigation experience. This course is aimed at managers | supervisors | health and safety specialists and facilitators who will be conducting investigations into significant events and near misses. It has been proven to be an effective, helpful tool in the undertaking of a WorkSafe duty-holder review.

Key Learning Objectives:

  • Purpose of Accident Investigation.
  • Legislative Requirements.
  • Notification to Authorities.
  • Barriers to incident reporting; methods to overcome them. (Individual/team)
  • Understanding the principles of ICAM.
  • Post Incident.
  • Data Collection at the scene.
  • The Investigation Team.
  • Using timelines as an investigation tool.
  • Witness interviewing (practical element).
  • Data Organisation.
  • Reason Incident Causation Model.
  • Development of the Causation Chart (Practise learnings; working in teams).
  • Analysis of findings, prioritisation of actions.
  • SMARTER Corrective Actions.
  • Reporting/Sharing Learnings.

ICAM Course - Lead Investigation Learning Techniques

Using the ICAM model participants will work individually and in teams to investigate an actual incident scenario. 

Book Now

Upcoming Courses

Online - ICAM - Occupational Health & Safety

Wednesday 27 Mar 2024
Thursday 28 Mar 2024

Online, Auckland

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ICAM - Occupational Health & Safety Incident

Wednesday 17 Apr 2024
Thursday 18 Apr 2024

33a Springs Road, East Tamaki, Auckland

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ICAM - Occupational Health & Safety Incident

Monday 13 May 2024
Tuesday 14 May 2024

33a Springs Road, East Tamaki, Auckland

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