Course Overview

Purpose of Accident Investigation
Legislative Requirements
Notification to Authorities
Barriers to incident reporting; methods to overcome them. (Individual/team)
Understanding the principles of ICAM
Post Incident
Data Collection at the scene
The Investigation Team
Using timelines as an investigation tool
Witness interviewing (practical element)
Data Organisation
Reason Incident Causation Model
Development of the Causation Chart (Practise learnings; working in teams)
Analysis of findings, prioritisation of actions
SMARTER Corrective Actions
Reporting/Sharing Learnings

Learning Techniques

Using ICAM model participants will work individually and in teams investigating actual and scenario based incidents, developing causation charts, and corrective actions.

Target Audience

The training is a simplified step by step process; there is no requirement for participants to have investigation experience. Expecting leaders and supervisors to know how to carry out effective investigations with no training is setting them up to fail.
Experience has shown this training works well with managers, supervisors and safety representatives from the same organization on the same course.

Course Supplements

Trainees receive a course workbook, investigation aids, and certificate of completion.
(Where required unit standards entered onto NZQA framework).
Management receives course competency register; hard and soft copy, trainees entered into database for refresher training.
Duration – 2 days.


ACT Safety is a Private Training Establishment, is authorized and accredited to enter unit standards onto the NZQA framework. After successfully completing our pre-moderated assessments either of the following units can be lodged for individuals (at no additional cost).
U.S. 17601 Produce an occupational health and safety incident investigation
* U.S. 16686 Conduct an incident investigation at an extractive site.
* Requires an actual additional investigation from the worksite.