James Reason’s work on Human Error Factors with understanding and accepting that humans will make mistakes, allows us through the Swiss Cheese Model to delve into the organization to identify the failing that lead to the occurrence.

Our trainers from high risk steel and mining industries have vast experience in the use of ICAM as an investigation tool.

Experienced in the role of investigation leader, ICAM facilitator and trainer, our aim is to seek collaboration from workforce and managers to develop a safer workplace.

Root Cause Analysis shrouded in high brow terms and generally regarded too complex to comprehend for the layman, let alone agree with any outcomes. Where the potential outcome means change; the opposition to change often resulted in the potential safety benefits lost.

ICAM is a simple open and honest approach that properly used removes the smoke and mirror syndrome, engagement and buy in to investigation corrective actions is far more acceptable.